Emergencies are a business’s worst nightmare, especially when an emergency is completely out of their control and drastically affects their continuity of business. An unexpected event can tear into cash reserves and even present a physical danger to property and the safety of personnel.
As many workers have now moved to an online remote work environment, companies might find that some employees need more IT tech support than others, especially those who are new to the work-from-home routine. There are several steps that IT departments can take to take care of the needs of both experienced and non-experienced remote users.
