Emergencies are a business’s worst nightmare, especially when an emergency is completely out of their control and drastically affects their continuity of business. An unexpected event can tear into cash reserves and even present a physical danger to property and the safety of personnel.
Call Recording Data Will Improve Customer Service in These Six Ways
Many businesses, both large and small, use VoIP systems to handle their incoming calls. Because it is cost-effective to move long-distance and international calls to the internet, many have chosen to make the change to VoIP. The advantages of using a VoIP system also include improving customer service.
Providing Ample IT Support to Your Remote Workforce
As many workers have now moved to an online remote work environment, companies might find that some employees need more IT tech support than others, especially those who are new to the work-from-home routine. There are several steps that IT departments can take to take care of the needs of both experienced and non-experienced remote users.
Advocate One Rebrand and Website Launch
Everett, WA – January 7, 2020 – Advocate Telecom, a leading technology solutions provider, today announced the official launch of its new corporate branding to Advocate One and redesigned website, AdvocateOne.io. Established in 2009, Advocate One specializes in IT, telephony and structured cabling solutions to meet all of its client’s voice and data needs.
Community Involvement
Our team at Advocate One was proud to partner with Claudia McClain and her agency, McClain Insurance Services in Everett, WA. The agency has had a partnership with local non-profit Cocoon House, an organization committed to breaking the cycle of homelessness for teens and young adults, since 2012.